CSNT 115 A+ Software Essentials

6 credits

Students will install, configure, secure, and troubleshoot operating systems. The course will also include working with client operating systems in various network scenarios. Students work towards the CompTIA A+ industry certification.

Prerequisites: ABED 46 (or placement into ENGL 93 or higher) and MATH 87 or AHSE 66 (or placement into MATH 98 or higher)

Course Outcomes
Upon successful completion of this course students will be able to:

Identify the basic components of a computer
Use and describe file and directory structures
Troubleshoot the boot process used in personal computers
Demonstrate an understanding of operating system memory management
Demonstrate basic Windows operating system usage, commands, and configuration
Identify computer numbering systems and perform computations
Create and use Command Line and Windows GUI configuration files
Define computer terms used in class

Program Outcomes
This course teaches to the following program outcomes:

be prepared to obtain an entry-level position in the IT field
perform successfully as computer technicians, Network technicians, installers, troubleshooters, help desk support, and network administrators

College-Wide Learning Outcomes
This course teaches to the college-wide learning outcome of Communication, the ability to engage effectively in verbal, non-verbal, written, and/or symbolic expression.

Total Hours: 100 Theory (Lecture) Hours: 20 Guided Practice (Lab or Clinical) Hours: 80