Network Support Technician, Certificate of Proficiency

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The Network Support Technician certificate is designed to prepare technicians to work in a wide variety of computer-related industries and has a strong emphasis on Network+ Certification, Network Administration, and Network Security. Graduates find entry-level jobs as computer field service technicians, software technicians, computer operators, installers, troubleshooters, technical salespersons, help desk support and network technicians.

Network Support Technician certificate graduates will:

be prepared to obtain an entry-level position in the IT field
create and troubleshoot physical networks
demonstrate proficiency with using current popular network operating systems
demonstrate proficiency with implementing and troubleshooting network communication protocols
demonstrate knowledge of data protection and network hardening techniques
demonstrate a working knowledge of industry trends and emerging technologies (eg; VoIP, 4G, Cloud computing)
demonstrate communication, critical thinking, cultural humility, information literacy, and teamwork skills
meet Quantitative Reasoning , Social Science , and Written Communication general education distribution area outcomes

Lake Washington Institute of Technology does not offer every course each quarter. It is the student’s responsibility to consult the Class Schedule and work out an individual schedule with an advisor. Any developmental coursework a student may be required to complete may increase the program length.

Prerequisites

Students wishing to enter this certificate program need to have completed the IT Support Technician, Certificate of Proficiency OR have earned an A+ Industry certification OR have instructor approval.

The following course, required for the certificate, must be completed prior to Quarter One.

MATH 98 Essentials of Intermediate Algebra 5 credits

Program Requirements

Required Course Sequence

Quarter One (Spring)

MATH 98 (or placement into any higher level MATH/MATH& course) must be completed before Quarter One.
CSNT 231 Network Fundamentals I 6 credits
CSNT 232 Network Fundamentals II 6 credits
ENGL 99 Intro to Essay Writing 5 credits (or any higher level Written Communication course)
Quarter Two (Fall)

ENGL 99 (or placement into ENGL& 101 ) must be completed prior to Quarter Two.
CSNT 255 Network Administration I 6 credits
CSNT 256 Network Administration II 6 credits
PSYC& 100 General Psychology 5 credits (or any Social Science course)
Quarter Three (Winter)
CSNT 241 Network Security and Encryption 6 credits
CSNT 248 Server Administration 6 credits

General Education Requirements - 15 Credits

MATH 98 Essentials of Intermediate Algebra 5 credits (or any higher level Quantitative Reasoning course)
ENGL 99 Intro to Essay Writing 5 credits (or any higher level Written Communication course)
PSYC& 100 General Psychology 5 credits (or any Social Science course)

Diversity and Social Justice Requirement

Within the degree requirements, students must complete a 3-5 credit course that meets the college’s Diversity and Social Justice (DSJ) requirement. DSJ courses are designated in the college schedule and are designed to meet other general education or technical requirements simultaneous to meeting the DSJ requirement (e.g., ENGL& 101 with the DSJ attribute meets both the ENGL& 101 requirement and the DSJ requirement).

Note: Not all sections of a course meet the DSJ requirement. Students should review the class information to ensure the class section includes “course attributes: meets diversity requirement.”

Visit the DSJ requirement webpage to view the current list of general education and technical courses that meet the requirement.

Students who have taken a DSJ class in a previous certificate or degree, do not have to take another DSJ class.