MEDA 121 Admin: Front Office/EMR

5 credits

This course introduces students to basic medical office procedures, including patient scheduling, written and oral communication, telecommunications, medical records management, electronic medical records, and daily financial practices

Prerequisites: BIOL& 175 (or BIOL& 241 and BIOL& 242), ENGL 99 (or placement into ENGL& 101or higher), and MATH 87 or AHSE 66 (or placement into MATH 98 or higher)

Course Outcomes
Upon successful completion of this course students will be able to:

Demonstrate knowledge of medical office procedures
Demonstrate safety practices for the medical office
Apply knowledge by completing practical applications
Perform medical office procedures
Apply safety practices for the medical office
Apply scheduling and telephone techniques
Maintain medical records and patient confidentiality
Define terminology used in the medical office
Explain legal and ethical issues related to medical computer applications
Perform basic administrative tasks and clinical documentation using medical computer programs
Maintain an inventory of supplies
Demonstrate knowledge of medical office opening and closing procedures
Perform duties required for telehealth appointments

Program Outcomes
This course teaches to the following program outcomes:

be prepared to obtain an entry-level position in their field
be prepared to work in ambulatory settings performing administrative and clinical duties.
meet CAAHEP Standards in the areas of cognitive and psychomotor skills
be prepared to pass the CMA (AAMA) exam

Total Hours: 80 Theory (Lecture) Hours: 20 Guided Practice (Lab or Clinical) Hours: 60