Catalog 2021-2022 
    Jan 27, 2023  
Catalog 2021-2022 [ARCHIVED CATALOG]

IT Support Technician, Certificate of Proficiency

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Program Admission Dates: Fall

The IT Support Technician certificate is designed to prepare technicians to work in a wide variety of computer-related industries and has a strong emphasis on A+ Certification and Networking. Graduates will be prepared for entry-level jobs such as computer field service technicians, software technicians, computer operators, installers, troubleshooters, technical salespersons, help desk support and network technicians.

The IT Support Technician certificate graduates will:

  • be prepared to obtain an entry-level position in the IT field
  • use basic operating systems tools and utilities in a GUI and command line environment
  • install, configure, and administer current desktop operating systems
  • identify, install, and configure PC hardware effectively
  • utilize file editing tools in a network environment to publish and support Web-based applications
  • identify maintenance issues of both closed and open source systems
  • demonstrate critical thinking, teamwork, communication, intercultural appreciation, and information literacy skills

It is the student’s responsibility to discuss sequencing and work out their individual schedule with an advisor. Any developmental coursework a student may be required to complete may increase the program length.

Program Requirements

Required Course Sequence

General Education Requirements - 15 Credits

Diversity and Social Justice Requirement

Within the certificate requirements, students must complete a 3-5 credit course that meets the college’s Diversity and Social Justice (DSJ) requirement. DSJ courses are designated in the college schedule and are designed to meet other general education or technical requirements simultaneous to meeting the DSJ requirement (e.g., ENGL& 101D meets both the ENGL& 101 requirement and the DSJ requirement).

Visit the DSJ requirement webpage to view the current list of general education and technical courses that meet the requirement.

Total Program Credits: 51

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