MEDA 121 Medical Office Skills

5 credits

Medical office procedures including scheduling guidelines and telephone techniques related to the medical office, filing, accounts receivable/payable, payroll, inventory control, billing procedures, collections.

Prerequisites: BTE 101 (or test out), ENGL 093 (or placement into ENGL 099 or higher), MEDA 115, and MEDA 116

Quarters Offered: Fall, Winter, Spring

Global Outcomes:
This course teaches to the global outcome of Information Literacy.

Student Outcomes/Competencies:
Upon successful completion of this course students will be able to:

Perform medical office procedures
Apply safety practices for the medical office
Apply scheduling and telephone techniques
Maintain medical records and patient confidentiality
Communicate with healthcare team members and patients in a medical setting
Effectively perform basic operations of medical office equipment and computer programs or software

Total Hours: 60 Lecture Hours: 40 Lab or Clinical Hours: 20