FSE 250 Funeral Service Management and Merchandising

4 credits

This course examines the daily operations management of a funeral home. Each area of the business is addressed, including human capital management, vendor relations, and finance.

Prerequisites: ACCT 111, BTE 101, BUSA 180, BUS& 201, FSE 101, FSE 130, and FSE 140

Quarters Offered: Fall, Spring

Global Outcomes:
This course teaches to the global outcome of Critical Thinking.

Student Outcomes/Competencies:
Upon successful completion of this course students will be able to:

Demonstrate knowledge of operational procedures specific to funeral service
Explain procedures related to disaster management
Research business and operational trends in funeral service
Write an employee handbook for the funeral profession
Recognize and explain the importance of a formal purchasing program
Communicate knowledgeably about funeral merchandise with colleagues, sales representatives and the public
Identify the component parts of funeral merchandise, including materials used, styles, finishes, dimensions and functions
Demonstrate conceptual and practical knowledge of factors and strategies for determining the firm’s product mix
Differentiate between methods of price determination and price quotation

Total Hours: 40 Lecture Hours: 40