May 20, 2026  
Catalog 2026-2027 
    
Catalog 2026-2027

MEDA 121 Admin: Front Office/EMR

5 credits
This course introduces students to basic medical office procedures, including patient scheduling, written and oral communication, telecommunications, medical records management, electronic medical records, and daily financial practices

Prerequisites: BIOL& 160 ENGL& 101 , and (MATH& 107  or MATH& 146 )   

Course Outcomes
Upon successful completion of this course students will be able to:

  • Demonstrate knowledge of medical office procedures
  • Demonstrate safety practices for the medical office
  • Apply knowledge by completing practical applications
  • Perform medical office procedures
  • Apply safety practices for the medical office
  • Apply scheduling and telephone techniques
  • Maintain medical records and patient confidentiality
  • Define terminology used in the medical office
  • Explain legal and ethical issues related to medical computer applications
  • Perform basic administrative tasks and clinical documentation using medical computer programs
  • Maintain an inventory of supplies
  • Demonstrate knowledge of medical office opening and closing procedures
  • Perform duties required for telehealth appointments

Program Outcomes
This course teaches to the following program outcomes:

  • be prepared to obtain an entry-level position in their field
  • be prepared to work in ambulatory settings performing administrative and clinical duties.
  • meet CAAHEP Standards in the areas of cognitive and psychomotor skills
  • be prepared to pass the CMA (AAMA) exam

Total Hours: 80 Theory (Lecture) Hours: 20 Guided Practice (Lab or Clinical) Hours: 60