BTE 135 Outlook

• Effectively communicate with e-mail, including attachments, preformatted signature lines, address books, and broadcast messaging
• Schedule meetings with multiple employees and resources using the calendar feature
• Create, edit, and sort the contacts in the database
• Manage tasks and their status
• Create and edit notes
• Manipulate information in regards to databases (contacts) and calendar in order to provide ease of coordination
• Use proper language and etiquette when communicating through e-mail

• be prepared for entry-level positions as a business support professional
• carry out office administration procedures and management support using office technology