Catalog 2016-2017 
    Oct 17, 2018  
Catalog 2016-2017 [ARCHIVED CATALOG]

TLM 306 Quality and Operations Management

5 credits
This course is designed to equip students with the managerial concepts and quantitative tools used in effective and efficient management of operations, including quality control, in manufacturing and service organizations. The focus of this course is on operations concepts, problem solving, problem definition, evaluation of alternatives, implementation, and total quality standards and management.

Prerequisites: TLM 301 MATH 246 , and admission to the BASTLM program.

Quarters Offered: Fall

Student Outcomes/Competencies:
Upon successful completion of this course students will be able to:

  • Apply the philosophies of Total Quality Management
  • Apply statistical quality control methodology and identify appropriate process improvements
  • Analyze various operations management concepts and practices and how these could be utilized by the firm to gain sustainable competitive advantage