Catalog 2016-2017 
    
    Jul 19, 2018  
Catalog 2016-2017 [ARCHIVED CATALOG]

PSYC 099 Human Relations

5 credits
Course will cover essential communication and interpersonal skills desired in the work environment. Teamwork skills will be achieved through practical application.

Prerequisites: ABED 045 , or ABED 046 , or equivalent placement score.

Quarters Offered: Fall, Winter, Spring

Student Outcomes/Competencies:
Upon successful completion of this course students will be able to:

  • Explain the basic steps in the communication process
  • Understand non-verbal communication and practice identifying non-verbal clues
  • Describe barriers to communication and explain how to overcome them
  • Develop improved listening skills
  • Identify the types of teams that characterize most organizations
  • Identify various team member roles
  • Select key leadership traits for personal/professional development
  • Describe how an individual can develop his/her leadership potential
  • Recognize his/her typical method of resolving conflict
  • Develop effective techniques for negotiating and resolving conflict
  • Recognize which groups and individuals fit under the diversity umbrella
  • Identify steps by which many cross-cultural barriers can be overcome
  • Describe how to combat racial and sexual harassment in the workplace
  • Recognize the importance of ethical behavior for establishing good interpersonal relations in the workplace
  • Identify job situations that present ethical dilemmas
  • Develop and use a systematic method for making ethical decisions
  • Discuss the importance of grooming and hygiene as it relates to his/her career
  • Discuss ways to balance work and family needs
  • Differentiate between short- and long-term goals
  • Describe goal-setting processes
  • Understand the impact of self-esteem on career and personal goals
  • Identify sources that contribute to self-esteem