Catalog 2016-2017 
    
    Dec 17, 2018  
Catalog 2016-2017 [ARCHIVED CATALOG]

NURS 116 Communication Processes in Nursing

2 credits
This course is an introduction to the principles of therapeutic communication and techniques for use with clients, families, and co-workers. Students identify patterns of communication and explore common barriers to safe and effective communication.

Prerequisites: Instructor permission.

Quarters Offered: Fall, Winter, Spring

Global Outcome(s)
This course teaches to the global outcome of Communication.

Student Outcomes/Competencies:
Upon successful completion of this course students will be able to:

  • Holistically care for self, patients, colleagues, and community within an ethical, legal, and diverse framework within the scope of practice of the RN
    • Explain the fundamentals of the Nurse-Client relationship (QSEN: Patient Centered Care)
    • Maintain a therapeutic Nurse-Client relationship (QSEN: Patient Centered Care)
    • Demonstrate therapeutic communication to facilitate one’s own adaptation to new environments (GO: Communication)
    • Develop and implement therapeutic relationships with clients and collaborative relationships with members of the individual’s interdisciplinary health team while caring for diverse clients (QSEN: Safety, Teamwork and Collaboration) (GO: Communication, Teamwork, and Intercultural Communication)
  • Demonstrate competency in educating and communicating with patients, families, interdisciplinary teams, and systems with a focus on quality health care promotion and functional patient centered outcomes
    • Demonstrate the ability to communicate about sensitive subjects with individuals and families while acting as a health care team member (QSEN - Patient Centered Care) (GO: Communication)
    • Apply learned communication techniques with healthcare team members to promote teamwork (QSEN: Safety, Teamwork and Collaboration, Patient Centered Care) (GO: Communication and Teamwork)
  • Implement the nursing care process to demonstrate safe, competent and evidence-based care within a variety of settings using appropriate tools and technologies
    • Communicate effectively with special-needs clients while applying scientific knowledge in the nursing process to promote health and wellness (QSEN: Informatics) (GO: Technology and Information Management)
  • Utilize clinical reasoning skills to synthesize patient assessment data, scientific knowledge, and pharmacology to safely manage a rapidly changing health care status
    • Apply learned communication techniques in professional relationships to promote teamwork (QSEN: Teamwork and Collaboration) (GO: Communication and Teamwork)
    • Demonstrate the ability to communicate about sensitive subjects with individuals and families while acting as a health care team member (QSEN: Safety, Teamwork and Collaboration) (GO: Communication and Teamwork)
    • Use critical thinking to determine appropriate communication strategies for clients and their families QSEN: PCC and EBP) (GO: Communication, Critical Thinking)
  • Provide leadership to effectively collaborate and delegate with patient, family, interdisciplinary, systems administration and the wider community
    • Describe the ethical and legal issues relevant to confidentiality in communication (QSEN: Safety and Quality Improvement)