DAS 201 Essentials of Dental Assisting II

• Describe phone courtesy and proper handling of phone calls
• Describe internal and external marketing
• Explain guidelines for office policies and staff management issues
• Modify schedules, patient records, treatment plans and insurance claims using computer programs for the dental office
• Demonstrate fabrication of various dental appliances
• Demonstrate fabrication of single and multi-unit provisional crowns and bridges
• Demonstrate use of dental materials used in surgical specialties
• Discuss and perform the duties of a clinical assistant in a specialty practice and describe the skills and instruments used
• Define the terms used to describe the inflammatory process
• Describe oral pathology, developmental anomalies, and oral conditions as they relate to systemic conditions
• Identify accommodations and treatment modifications for medically, mentally, or physically compromised patients
• Identify accommodations for pediatric patients
• Expose and process quality diagnostic radiographs
• Demonstrate proficiency in paralleling and bisecting techniques
• Identify anatomical landmarks, anomalies, and radiographic artifacts on radiographs